1: Why choose SuiLong mattress?
SuiLong Furniture Company Limited is founded in 1996, professionally producing mattresses for 25 years. From the raw material selection and product designing, SuiLong takes every process seriously to make a good mattress.
2: Can I use an electric blanket with this mattress?
Generally, electric blankets can be used on all of our mattresses (excluding memory foam mattresses), as long as the blanket isn’t placed directly on them. It’s good practice to place a sheet between the electric blanket and the mattress itself, however, we recommend that you follow the guidelines that are included with the electric blanket.
3: What do I do if my mattress isn't for me?
We accept returns under your statutory rights; you would need to arrange delivery back to SuiLong mattress, with the product in new condition, before a refund will be actioned. Please read our terms and conditions for more information.
4: What are the certification advantages of Suilong?
SuiLong has been certificated by ISO9001 and SGS for Quality Management System, also get the CE, ROHS, REACH, ISO 14001, and OHSAS 18001 certificates.
5: Does this mattress have a maximum weight?
Mattresses we stock do not specify weight limits, as they are designed to accommodate a range of different sleepers.
6: How do I assemble my mattress when the parcel arrived？
- Lay the box down and remove the bagged mattress.
- Roll out the compressed mattress on the surface where you will install it.
- Carefully cut open the plastic bag along the edges.
- Allow a maximum of 72 hours to let the mattress recover fully before adding bed lines.